Narayan Mallapur
Field Notes
Field Notes
Thirty-one years of running travel businesses, written down: how quotes actually get made, where software gets the trade wrong, and what correct looks like.
- Why AI must never guess a supplier rate A rate is not a number. It is a season, a market, a relationship. Software that guesses it writes beautiful, wrong quotes.
- What a three-hour travel quote actually contains Nobody spends three hours writing. They spend it hunting: for the rate sheet, the validity dates, the margin, the formatting.
- Thirty-one years in travel: what software still misunderstands Software models travel as inventory. Travel is judgment. The gap between the two is where the next good tools come from.